Thank You For Your Diligence

Update: Vanessa and William from the customer care department contacted me and were able to book a hotel room for our vacation. It’s not the condo I was hoping for, but they did get us a room within walking distance from Disneyland. William was especially helpful and called me several times to get it all handled. He has somewhat restored my perception of this company. I think if everyone at Global was as helpful and attentive as him, these reviews would be better. Hopefully the next time I book, it goes smoother. Thank you for your diligence William.

Jeremy F, 2017