Scams are everywhere these days – phone calls, emails, text messages and even direct mail. You have to be on the lookout, pay close attention and do your research just to be safe.
You received a phone call you weren’t expecting, that’s why you are here. We understand and appreciate your diligence, and we have an idea of what might be going through your head:
“It’s Fake or a Scam,” “Is this legit,” or “Sounds too good to be true.”
Our goal is to make vacations affordable to everyone. Global Travel Network has been providing thousands of families with the ability to travel conveniently and affordably. We strive to exceed your expectations and hope you have a wonderful experience with us so that you can save on future vacations.
Rather than spending millions of dollars on traditional advertising, Global Travel Network reviews vacation requests from families just like yours and creates vacation incentives that entice you to attend a no-obligation consultation. By attending, you have the opportunity to learn how to waste less time and money on future vacations.
YOU WILL get the vacation incentive for attending the consultation as our way of saying “Thanks for your time.”
The Numbers Speak For Themselves
We’ll be the first to admit, that we’re not perfect. All of our complaints stem from miscommunication or a lack thereof. Instead of trying to hide them, or talk around them, we’d prefer to be direct, transparent and give you all the information up front to set the right expectations so that you can make the best decision for yourself.
Complaint #1: I Can’t Get In Touch With Global Travel Network
We used to do all of our consultations in person, and you were handed everything you needed. Needless to say, the switch to completely digital has been a bit of a learning curve for us. Our new digital team is working to increase the methods you can contact us. If you have any questions, concerns, or need help, we encourage you to get a hold of us. Throughout our process, you will receive contact information with everyone you meet with.
We want to hear from you!
Complaint #2: I Didn’t Receive What I Was Promised
This is one we hear a lot.
To recap our process: following your meeting you are emailed a check-in sheet link. All you have to do is click the link, fill out the form and click “submit.” After it is submitted, our gifting team processes it and delivers your vacation certificate (some certificates are emailed or sent in the mail). More often than not, our email was most likely filtered into your junk or spam folder. Please check the junk/spam folder first and if for any reason you cannot locate it please contact us with one of the methods above and we will work with you to resolve this issue and make sure you are satisfied.
Complaint #3: Pushy Sales Call
The goal of meeting with us is not to pressure you into buying something you don’t need or can’t afford. That’s ridiculous! Rather, we want to show you what we are all about and how we can make travel more affordable for you and your family. These consultations are meant to be fun, laid back, and most importantly, informative.
We understand our customer service reflects directly on your experience with us and the likelihood of you enjoying an excellent vacation. We are here to make the planning of a vacation as stress-free as possible. Again, there is absolutely ZERO obligation to sign up for or purchase anything to receive the vacation incentive you were offered.
Complaint #4: It’s A Timeshare
We hear this one a lot as well. We do offer our customers access to condos in resorts throughout the world WITHOUT being tied to one location or time of year. We also never charge our customers any maintenance, cleaning, or trading fees associated with a timeshare. We offer so much more than just a timeshare – condos, cruises, Air/Hotel packages, guided tours, camping/RV parks, theme parks, all-inclusive resorts and packages, rental cars, and much much more… We are a wholesale travel company and offer discounted rates on any type of vacation.
Global Travel Network Customer Reviews
No one can say it better than people who have met with us or continue to travel with us.
"This was our first vacation since joining Global, I hope all future vacations are this great! From the time we called to make a reservation with Robin, who was very helpful and patient (even while there was a moment of indecisiveness) to arriving and being greeted by Diane, it was all so easy! The resort had beach chairs and boogie boards for our use and Diane was so kind as to put some bottles of water into a bag for us to take down to the beach with us. This was just what we needed." Sagrario S.
"WE had 2 other couples staying with us. They switched the twin beds in the 2nd bedroom into a king for the one couple and the other couple slept on the hide abed, they said it was the most comfortable bed they slept on. I think we convinced one of the couples to buy into global, we did go through a time share presentation there, and what we have through global is so much better. The condo was all we expected plus more. Everyone at the resort was very nice and helpful. We would definitely go back!"
"My Wife and I could not be more pleased with the service and attention, Global and Associates give to our Family. And many thanks to your associate Lisa Hampton for great concern and professionalism when we need answers. Once again THANKS"
"The condo was just perfect! Location was great and the staff was helpful. It was our first time using Global Discovery Vacations and we are so glad that we bought into this instead of adding onto our existing timeshare system!"